Privacy Policy

Effective Date: January 1, 2024

Leg Pain and Vascular Institute (“LPVI”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at legpainclinic.com or use our services.

Information We Collect

Information You Provide

We collect information you provide directly to us, including when you complete a contact form, request a callback, or submit a referral. This may include your name, phone number, email address, and information about your medical concern.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations.
  • Send appointment reminders and follow-up communications.
  • Improve our website and services.
  • Comply with legal and regulatory obligations.
  • Communicate with you about our services where you have given consent.

SMS Communication

If you have provided consent to receive SMS communications, you may receive messages related to appointment reminders, follow-up care, and billing inquiries. SMS opt-in or phone numbers provided for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at 713-242-1139. Standard message and data rates may apply.

Sharing of Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

  • Service providers: Third parties that assist us in operating our website and conducting our business, subject to confidentiality agreements.
  • Legal requirements: When required by law, court order, or governmental authority.
  • Health information exchanges: To coordinate care with other providers and improve your treatment. You may request that your information not be shared with a health information exchange.
  • With your consent: For any other purpose with your explicit consent.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of some parts of our website.

Medical Information

Your medical information is protected under HIPAA. Please refer to our Notice of Privacy Practices for detailed information about how we handle your protected health information.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below. For rights related to your medical records, please refer to our Notice of Privacy Practices.

Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Leg Pain and Vascular Institute
11240 FM 1960 Road W, Suite 406
Houston, TX 77065
Phone: 713-242-1139
Email: [email protected]